Buildr offers a variety of support resources, ranging from self-service guides and tutorials to direct assistance from our internal support team.

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Buildr Self-Service Resources

  • Guides - Product documentation, tutorials, and FAQs
  • The Playbook - Educational guides detailing best practices and workflows
  • Buildr University - Product video courses

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Contact Buildr Support

  1. Log into your Buildr account.
  2. Click Support on the right-hand side of the top navigation bar.
  3. Click Send Us a Message and type your query.

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FAQs

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How do I contact Buildr Support from within the app?

You can contact Buildr Support by clicking Support at the top right of the page. Click Send us a message and type your query.

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Does Buildr offer phone support?

Buildr offers support primarily over live chat or email. However, we are happy to provide video support if necessary.

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When will I get a response from Buildr Support?

Buildr Support typically responds within 10 minutes during the hours of 9 AM-5 PM PT, M-F.

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How do I contact Buildr Support without an account?

You can email Buildr Support directly at support@buildr.com.